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	<title>Technology Failure [.com!] &#187; New Zealand</title>
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		<title>Genesis Energy left some customers without power</title>
		<link>http://www.technologyfailure.com/2009/06/20/genesis-energy-left-some-customers-without-power/</link>
		<comments>http://www.technologyfailure.com/2009/06/20/genesis-energy-left-some-customers-without-power/#comments</comments>
		<pubDate>Sat, 20 Jun 2009 19:51:50 +0000</pubDate>
		<dc:creator>Alex</dc:creator>
				<category><![CDATA[Billing]]></category>
		<category><![CDATA[Disruption]]></category>
		<category><![CDATA[Utilities]]></category>
		<category><![CDATA[Weather]]></category>
		<category><![CDATA[Genesis Energy]]></category>
		<category><![CDATA[New Zealand]]></category>

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		<description><![CDATA[Genesis Energy, a New Zealand power company, left some of their pre-pay customers without electricity. Notably, this was a weekend during which it was also snowing and hailing.

Genesis says a pre-paid power account cannot be shut off over the weekend and instead customers just go into debt.
But a computer error has made it impossible for [...]]]></description>
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