Baggage system error delays thousands at London’s Heathrow
Problems with the baggage system at Heathrow’s Terminal 5 prevented numerous people from checking in for their British Airways flights on July 28.
Hundreds of British Airways passengers were left stranded at Heathrow Terminal 5 last night after the baggage system collapsed again.
Thousands more furious travellers faced severe delays and – amid chaotic scenes – many had to travel with only hand luggage.
This affected an estimated 5000 travelers and caused both delays and expenses for many. It is also not the first time that significant baggage handling problems disrupted operations at Terminal 5. Gizmodo’s Why: Heathrow Airport Terminal 5’s High Tech Failings discusses the problems that arose, just as the Terminal was opened early last year.
