Phone billing errors in South Devon

Post Office Telecom Services sent out numerous erroneous phone bills to households in South Devon, England, according to this report:

Mr Postlethwaite of Lee Court, Centry Road, Brixham, had been a BT customer until recently switching to Talk Talk.

He said: “I have always paid my bills and, in fact, when I left BT I had a cheque back from them because I was in credit. I had always paid my bills on time.”

Mr Postlethwaite says he has now been told it was a computer error and thousands of similar incorrect bills have gone out.

From the article it is hard to tell, whether non-customers received bills, too. No action needs to be taken and the bills can be discarded. It looks like the fault (and expense) lies entirely with the phone company and their computer system.